Project Fi: Custom Greetings

UPDATE 4/15/16: I realized today that this post needed to be updated. As a result to a previous Project Fi APp update back in January, you are able to now create new custom greetings using the app without the need for adding a new verified phone for recording. 


When you go  into the Fi app, under the Account section, click on Voicemail. In there you have an option to manage greetings.  On the bottom right, there is a Fi Blue microphone floating action button (FAB). Tap that and you will be presented with a screen to record the greeting. You may be asked to give the app special permissions to access your microphone. Tap the big Fi Blue record button and start speaking to your phone to record the greeting. After recording, you can listen, discard or keep the greeting. Next you will be prompted to name and save the greeting. After tapping save, the greeting just recorded will be uploaded and become the active greeting. You can then change which is active on the next screen. 


Hope this makes recording custom greetings easier for you.

1/19/16: PLEASE NOTE: There is an issue with this feature being looked into.

Wanna have fun with your Project Fi account? Want to have fun with callers leaving voicemails? A neat feature that existed when I used Google Voice was to have custom greetings for certain people in my contacts.  Its really easy to do, and gives a nice personalized feeling to callers. 


For example, let's say one of your biggest clients name is Bob. You can set a custom greeting, something like "Hey Bob, so glad to hear from you. I am sorry I am not available right now, but please know your business is very important to me, and I will return your call as soon as I possibly can."  


Or, for your wife: "Hey sweetie, sorry to miss your lovely voice. I will call you back as soon as I can, Kisses!"


Or your brother: "What up bro, leave me a message and I will call you back on the flip side" 




Setup is very simple. 

First, you need to record additional voicemails. To do that, go to fi.google.com and scroll all the way to the bottom and click on Google Voice towards the right side. Once in Google Voice, click the gear icon on the top right and choose settings. Next, on the phone tab, you will need to add a non-Fi phone number to use to record the greeting. Once you are done recording your necessary greetings, you can delete this phone. Click on Add a Phone, enter the necessary information and save. The next screen will give you instructions on verifying your phone.


Once the new phone is verified and activated, go to Voicemail and Text.  Click on Record Greeting. On the next page, name your greeting and make sure Make this my default greeting for callers is not checked. 

You will be prompted to select a phone for Google to call you for recording the greeting. In the drop down select the phone you just entered, click connect. Your phone will ring, just follow the prompts and record your new greeting.

Next, go to your contacts page (contacts.google.com) and create a new contact group for the people that will receive this greeting. Go to contacts.google.com. On the left side, under groups, click New Group, name your group, and then use the Blue Circle with a plus sign to add people to that new group. Note, if the group already exists you can skip this step.

Now, go back to the Google Voice settings page and select the Groups & Circles tab. Under there you will see the list of all your Groups, Circles, All Contacts and Anonymous Callers. Here you can edit how this Group is handled and select what Greeting they receive. From the drop down, select the Greeting and choose save. Now any contact you have in that Group will hear that Greeting when they receive your voicemail.

Now, repeat those steps for every custom greeting you want. Then if necessary, go back to the phone tab in Google Voice settings to remove the phone you added. Otherwise, all calls you get to your Fi number will forward to that number you added.


Pretty simple, and a awesome feature if you ask me.
















Comments

  1. With the ability of remote access to most voicemail systems and to small phone systems with auto-attendant capability, you must consider hiring a professional voice that can give you the touch and feel of a much larger organization. professional voicemail greeting service

    ReplyDelete
  2. There's nothing more important to your company than the image that you project to prospects, customers and the community. With so many home based and fly by night businesses nowadays, it's more important than ever to portray your company in the right light and to show those that do business with you that you are a credible entity. See more custom voicemail greeting

    ReplyDelete
  3. Hi Scott: I have a professionally recorded (Voice Over) Greetings. Is there a way to directly upload this mp3 file - so that quality is not lost.

    Thanks

    ReplyDelete
    Replies
    1. Unfortunately this is not currently possible. However you could always play your professionally recorded greeting into the microphone that is being used to record the new greeting. Not a great solution, but something ;)

      Delete
  4. Yes that's what I did and not happy with quality. Thanks anyways.

    ReplyDelete
  5. Funny it used to be a option to upload a custom message - high quality with music bed etc . . now nothing?

    ReplyDelete
  6. Hey Scott, when you say add the necessary information for the "add phone", I'm a little confused. Does this mean we need a second phone for being able to do this. Because I only have my one cellphone and obviously it wont let me add that back in again

    ReplyDelete
  7. Hey Scott, when you say add the necessary information for the "add phone", I'm a little confused. Does this mean we need a second phone for being able to do this. Because I only have my one cellphone and obviously it wont let me add that back in again

    ReplyDelete
    Replies
    1. If you are trying to record a custom greeting using the Google Voice(Fi) website you need to add a phone to call in with for recording.

      BUt you can also use the Fi app on your phone to do this. See here: https://support.google.com/fi/answer/6192734?hl=en

      Delete
  8. Great post! I will share this

    ReplyDelete
    Replies
    1. Why thank you so much. Got lots of videos I am working on tonight to rollout during the next week or so.

      Delete
  9. Hey Scott, Know of anyway to change my associated Caller ID on Project FI? The one others see when I call?

    ReplyDelete
    Replies
    1. What would you want to change it to? The only thing I am aware of is blocking your caller ID, but not changing it.

      Delete
  10. Hey Scott, Know of anyway to change my associated Caller ID on Project FI? The one others see when I call?

    ReplyDelete
  11. The company that you hire to provide you with voice-overs should not only be affordable but also one that can guarantee quality work. In the text below, we tell you the ten most important things to take into account when hiring a professional voice-over. Read below to find out about these tips. voice over service

    ReplyDelete
  12. I tried this and it didn't work for me. I created different groups and recorded different voicemail for each of them. They all just got my normal voicemail.

    ReplyDelete

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