The entire process for me was fast and smooth, and aside from downloadig all my apps, my phone was ready to use in under 5 minutes.
In some instances you may have a different experience from mine and have difficulty transferring your number. Essentially you will have three potential issues:
- Carrier Info doesn't match. Everything you enter in the number transfer screen must be 100% accurate. Spelling errors, incorrect account #, address, or PIN are some of the causes of this error. Please ensure you are entering everything accurately. If you receive this message, you will be given an opportunity to review and edit the entries.
- Contact us. Sometimes certain issues need specialist support. If you see this message, contact a Project Fi Specialist.
- The transfer is taking longer than expected. Number transfer should take no longer than 24 hours for mobile numbers an 1 business day for land lines. In my case, as mentioned above, it was almost immediate for my mobile number. If after these time frames your number still has not transferred, you will need to contact a Project Fi Specialist.
Barring any issues, following these steps you should be up and running on the